Suniai Oliva

Terms & Conditions

1. General

These Terms & Conditions govern your use of Suniai Oliva services, including bookings for retreats, events, and related experiences.

By making a booking or using our services, you agree to these Terms.

2. Bookings

All bookings are subject to availability and confirmation.

Once your booking is completed, you will receive confirmation and relevant details via email or the booking platform.

It is your responsibility to ensure that all provided information is accurate.

3. Payments

All payments are securely processed via our payment provider Stripe.

All card and payment information is handled exclusively by Stripe and is never stored, processed, or accessible by Suniai Oliva or Lescreatives.app.

Suniai Oliva uses Lescreatives.app solely as a technical platform to facilitate event bookings and enable payment flows via Stripe.

As part of this process, Lescreatives.app may process limited transaction-related information such as your email address and payment amount, strictly for the purpose of managing bookings and payments. It does not have access to card details.

4. Pricing

All prices are displayed in the applicable currency and may be subject to change at any time.

The final price will be shown at checkout before completing your purchase.

5. Event & Retreat Participation

After completing a booking, you will receive confirmation and relevant details regarding your retreat or event.

Participation requires adherence to the schedule, guidelines, and any instructions provided before and during the event.

You are responsible for:

providing accurate contact information
arranging your own travel to and from the venue
arriving at the specified check-in time

Suniai Oliva reserves the right to make reasonable changes to the schedule, accommodation, or event content if necessary.

6. Personal Responsibility

By participating in a retreat or event, you acknowledge that you are responsible for your own health, wellbeing, and personal belongings during your stay.

Suniai Oliva is not responsible for:

travel disruptions or delays
personal injuries not caused by negligence
loss or damage to personal property

Participants are encouraged to have appropriate travel and health insurance.

7. Cancellations & Refunds

Cancellations and refunds are subject to our separate Cancellation Policy.

By making a booking, you agree to the terms outlined in that policy.

8. Third-Party Services

Suniai Oliva relies on third-party providers to operate certain parts of the service:

Stripe – secure payment processing (all card data handled exclusively by Stripe)
Lescreatives.app – technical platform enabling booking and payment flow, processing limited data such as email and transaction details

9. Limitation of Liability

Suniai Oliva is not liable for: