1. General
These Terms & Conditions govern your use of Suniai Oliva services, including bookings for retreats, events, and related experiences.
By making a booking or using our services, you agree to these Terms.
2. Bookings
All bookings are subject to availability and confirmation.
Once your booking is completed, you will receive confirmation and relevant details via email or the booking platform.
It is your responsibility to ensure that all provided information is accurate.
3. Payments
All payments are securely processed via our payment provider Stripe.
All card and payment information is handled exclusively by Stripe and is never stored, processed, or accessible by Suniai Oliva or Lescreatives.app.
Suniai Oliva uses Lescreatives.app solely as a technical platform to facilitate event bookings and enable payment flows via Stripe.
As part of this process, Lescreatives.app may process limited transaction-related information such as your email address and payment amount, strictly for the purpose of managing bookings and payments. It does not have access to card details.
4. Pricing
All prices are displayed in the applicable currency and may be subject to change at any time.
The final price will be shown at checkout before completing your purchase.
5. Event & Retreat Participation
After completing a booking, you will receive confirmation and relevant details regarding your retreat or event.
Participation requires adherence to the schedule, guidelines, and any instructions provided before and during the event.
You are responsible for:
Suniai Oliva reserves the right to make reasonable changes to the schedule, accommodation, or event content if necessary.
6. Personal Responsibility
By participating in a retreat or event, you acknowledge that you are responsible for your own health, wellbeing, and personal belongings during your stay.
Suniai Oliva is not responsible for:
Participants are encouraged to have appropriate travel and health insurance.
7. Cancellations & Refunds
Cancellations and refunds are subject to our separate Cancellation Policy.
By making a booking, you agree to the terms outlined in that policy.
8. Third-Party Services
Suniai Oliva relies on third-party providers to operate certain parts of the service:
9. Limitation of Liability
Suniai Oliva is not liable for:
Nothing in these Terms limits liability where it is not permitted under applicable law.
10. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of our services constitutes acceptance of any changes.
11. Contact
If you have any questions regarding these Terms, please contact us at:
hola@suniaioliva.com
This policy was last updated effective: Mars 20, 2025